Delete your AtletIQ account
This page explains how to delete your account in the AtletIQ app and what happens to your data.
Delete your account in the app
- Open the AtletIQ app and go to Profile.
- Scroll down and tap Delete account.
- Confirm the deletion.
The account is deleted immediately. You can no longer sign in to it.
Delete your account without the app
Email support@atletiq.com from the address your account is registered with. Use the subject “Delete account”. We process the request within 30 days.
What is deleted
- your name and email (they are anonymized in the account record);
- your profile and questionnaire;
- body measurements and one-rep maxes;
- workout history and results, program progress;
- bookmarks, awards and rankings;
- calendar, notifications and push notification tokens;
- uploaded files, including photos;
- AI coach chat history, coach memory and support requests with screenshots.
Auto-renewal of a payment made on the website is cancelled.
What is kept
- payment records without your name or email: 5 years, as required for accounting;
- programs you published in the shared catalog that other people use, with your name removed;
- a technical request log with no name or email;
- a service record that an account was deleted, without personal data.
Copies held by OpenAI are deleted under OpenAI’s own policies.
App Store or Google Play subscription
Deleting your account does not cancel a subscription bought in a store. Cancel it in the subscription settings of the App Store or Google Play.
More
Other questions about your data: support@atletiq.com. For what data we collect, see the privacy policy.